Spokane Urology has moved both offices to a single new location near downtown Spokane. Our office is open Monday through Friday from 8 a.m. to 5 p.m. Appointments can be made during these hours by calling (509) 747-3147. We encourage you to provide us with a brief description of your concern so that our staff can schedule you appropriately. Please call as far in advance as possible for your appointment.
Both offices have now moved to our new office location.
Patient parking is located in the front of the building using the Trent entrance or the the side street Hogan. The parking lot located to the north of the building is reserved for employees.
Periodically, emergencies and surgeries interrupt our daily schedule and may delay or postpone office appointments. Because of the nature of our practice, we give our patients the utmost in care and service. Please excuse any inconvenience; we will give you the same careful attention as soon as possible.
If you are unable to keep your appointment, please contact the office within 24 hours of your scheduled appointment.
The telephone is an important part in any medical practice. We request that routine calls, billing questions, appointments, etc. be made during office hours. If you are calling concerning an illness, please contact our medical staff. They can advise you or discuss the situation with the doctor and call you back. If an emergency arises when our offices are closed, the answering service will contact the doctor on call and your call will be returned.
We will try to return your calls the same day on weekdays and as soon as possible on weekends and holidays.
It is not our policy to prescribe medications over the phone. Prescriptions for long term medications will be handled during office hours if you are under active care.
To refill prescriptions, call your pharmacist. The pharmacy will contact our office for verification of the refill. No prescriptions will be refilled if you have not been seen for one year.
Refills for pain medications will only be filled during business hours.
All of our urologists are on the medical staffs of all Spokane hospitals including Sacred Heart, Holy Family, Deaconess and Valley Hospital.
Billing and Financial Policies
Spokane Urology’s insurance department will send in your claim for all primary insurances if given proper billing information. Our bookkeeping department is able to bill a secondary policy with sufficient information; please inquire about this at the time services are rendered.
Emergencies will receive priority attention over routine problems. After hours, the answering service will contact the doctor on call through the office at the following telephone number: 509-747-3147.